Heronissos Hotel

The value for the price and also the friendly staff in the hotel from very kind cleaning lady till manager everybody made us feel very very welcome.! My husband and I never experienced a personal approach like this it was kind of special. We had such a wonderful time in Greece 😍

The staff were always ready and willing to assist. The Manageress Fortini in particular went out of her way to welcome and ensure all the guests got the best possible service and provided a very warm and personal welcome to us all. Demitri the barman was very attentive and worked hard to see to the guests every need and always with a smile.

Everything was at superlative. Very varied and tasty food. The room very clean, cleaning room service every day including change of sheets and towels. Very polite staff, all behave as a big family and indeed make you feel really good.  I have never met such a kind staff. The hotel is near the beach, 1minute distance. The beach is very nice and there are a lot of restaurants, bars, night clubs in the area, this is a very animated area. We will come back for sure. We fall in love with Crete!

The staff were excellent, so friendly and efficient, would like to mention in particular Artan and Antonis. Very prompt response from Reception and Management in solving my issue with lost property. Food could not be faulted, lovely variety. What a gem of a hotel 😊

I should say , this trip was unforgettable, people who is working there ( especially miss Foteini), really care about guests , and do everything they can to make quests happy, we were in the 3 floor with the swimming pool view and a bit of sea view, you know , I’m not a person who really care about view, because ,I came for a trip not to spend my in the room, be honest the idea about all inclusive- really great , even you have around many restaurants ( because hotel is located right in a middle of beautiful city Hersonissos), it’s really nice food and be honest comfortable to not think about where to eat Pool area is renovated , clean , nice sun beds, you can have drinks by the pool , which is in all inclusive what I really care , because , I travel a lot - people , who is working at the hotel - these people are great , because it was my birthday present for my man, they organised even a birthday cake surprise , what was really amazing I wish I could come already tomorrow ) love it best regards, Julia